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MS. WENDY YORK: The nursing home industry is big business and they're putting profit over people. We're seeing it in the—in several forms. One is understaffing. They don't have sufficient staff to give care to our loved ones. Or their staff don't have the proper training or education to understand their medical conditions. But most importantly, the most disturbing trend is that there are caregivers who truly don't care about our most vulnerable society, our elders. And so they have no patience when dealing with our loved ones who have Alzheimer's or dementia. And that's where we come in. We go after these nursing homes and we hold them accountable for their lack of responsibility and their neglect.